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For Reservations queries, Call: +91 92893 66950
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Accepted Payment Options

About Atithya –Meet and Assist Services

Atithya, with a concept of Atithi Devo Bhava (Guest is of supreme importance and is treated as God) is a bespoke Welcome & Assist service presented by Encalm Hospitality Pvt. Ltd. With a mission to make airport travel a unique experience in itself, all the services have been carved to make the journey through the airport seamless. We are dedicated to delivering a priority airport experience for each for our guest whether on arrival, departure, or transit. From baggage handling, lounge stays, airport assistance to buggy service, we guarantee smooth coordination at every point in the airport.

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Why DEL Airport Assistance Services?

Whether embarking on a business expedition or a leisurely getaway, Atithya ensures unwavering support and guidance throughout every stage of your journey. Consider scenarios where you may be arranging travel for senior family members or unaccompanied children; Atithya seamlessly manages all aspects, including baggage handling, convenient buggy services, and access to Encalm’s exclusive lounges. Our suite of services is thoughtfully curated to cater to the distinct needs of each traveler, ensuring a seamless and elevated airport travel experience.

Airport Assistance

Airport Assistance

Electric Vehicle

Buggy Transfers

Porter Service



Lounge Access



Car Transfers

Car Transfers

Key Features

For an enhanced customer experience

Trained Personnel

Well Groomed and Trained Associates

Personalized Experience

Tailor-made guest experiences

24x7 Customer Support

24x7 Customer Support

DEL's Airport Assistance Journey

Greet at arrival gate or shuttle bus drop off

Guidance through Airport and Airline processes

Assistance to baggage area & assist baggage collection

Assistance to agreed pick-up point, ground transportation or receiving party

Greet at drop-off point, welcome counter or meeting point

Assistance with baggage from the curb to check-in counter

Assistance to check-in counter & with flight check-in

Guidance through Airport and Airline processes

Assistance to boarding gate or Executive lounge

Greet at arrival gate or shuttle bus drop off

Guidance through Airport and Airline processes

Assist with baggage collection & rechecking baggage to connecting flight

Assistance to boarding gate or Executive lounge

Frequently Asked Questions about Meet and Greet Service

Have any questions in mind?

No problem, we have a few answers readily available.

At Delhi Airport, Encalm provides 'Atithya Meet and Assist' service for comfortable airport experience for travellers.

You can book our services by visiting our website or by calling us on +91 9289366950 or writing to us at

Our meet and greet service is available at all the terminals of Delhi and Hyderabad airport.

We would like to inform you that no charges are applicable for children below 2 years.

Atithya provide services such as airport meet and assist, concierge service, baggage assistance and buggy service.

Cancellations/amendments may be made up to 72 hours before commencement of service and subject to any applicable payment surcharge, local fees and/ or taxes, and the timelines mentioned under Clause no.5 . Please visit the website below for more details.

You will receive an auto service confirmation voucher on the registered email id once the payment is received by Atithya.

You can connect on the reservations number +91 9289366950 and the allocated service associate will contact. If it is international departure then 5 hours before your departure time and if it is Domestic then 3 hours before the departure time.

Atithya does not provide a Wheelchair/baby pram, however the same needs to be pre-booked with the airline at the time of booking the ticket. The Atithya associate shall coordinate with the airline prior to the service if the request has been informed to the Atithya reservations.

You can travel via the inter terminal shuttle service which is provided by the airport operator.

Alternately, you can opt to book a cab on your own to travel inter terminal OR book a car transfer service with Atithya at additional cost.

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