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Inauguration of DigiYatra at Delhi Airport

Inauguration of DigiYatra at Delhi Airport

December 01, 2022

After successfully launching the Beta Version of the DigiYatra program, the Ministry of Civil Aviation has decided to fully roll out this facial recognition-based service from December 1, 2022. The initiative will make air travel contactless and hassle-free for flyers by automating the entry and verification process.

To inaugurate this unique initiative, our aviation minister Mr Jyotiraditya M. Scindia, paid a visit to the facility. He was welcomed at the Delhi Airport around 11:30 am to launch DigiYatra. During the inauguration, he overlooked the entry E-Gates, PESC zone, boarding gates and engaged with the media. Our aviation minister also answered queries about the significance and benefits of DigiYatra during the interaction with the media.

Now skip the queue and save time with DigiYatra.

Here is all you need to know about this service launched today!

What is DigiYatra?

An initiative taken by the Civil Aviation Ministry and Bureau of Civil Aviation Security, DigiYatra seeks to simplify the verification process and reduce paperwork. It is a Biometric Enabled Seamless Travel experience (BEST), which relies on facial recognition technology to make your airport experience smooth and seamless. At present, the service is only available for domestic travellers.

To use this facility, you must first register at the DigiYatra app. It will act as a decentralised mobile-based ID management platform where your travel documents will be saved digitally. With the technology, your entry at all checkpoints, including the airport, security checks, and aircraft boarding, will be automated based on facial recognition.

The DigiYatra service is in line with the Prime Minister’s vision of making India a digitally empowered nation and attempts to minimise paperwork. It seeks to facilitate the e-boarding process for airport entry and boarding flights to ensure a hassle-free travel experience. 

What are the benefits of using Digiyatra?

1. Hassle-free travel:

At the DigiYatra platform, all your travel and identification documents will be stored digitally. So, when going through different checkpoints, you won’t need to physically present your papers. The bots will approve your entry by scanning your face.

2. Reduced waiting time:

The technology will make the boarding process significantly faster and more seamless, as you will need less than 3 seconds at every touchpoint. Thus, the DigiYatra service will reduce passengers’ waiting time.

3. Enhanced Security:

The launch of DigiYatra will ensure enhanced security at the airport as the passenger data will be validated with Airlines Departure Control System. This way, only designated passengers will be allowed to enter the terminal. 

4. Dedicated Gates:

Air passengers using the DigiYatra app will be provided entry through dedicated gates. So, you won’t need to stand in never-ending queues and wait for your turn.

5. Face recognition technology:

For air passengers availing of this facility, their face will act as their documents, ID proof, and boarding pass. The tech will rely on the latest face-recognition feature to enhance your travel experience.

6. Contactless:

Although at present, Covid-19 seems to be under control, we never know about the future. Thus, the launch of the DigiYatra service is a step in the right direction, as it will reduce the need for physical contact.

What is the enrollment process for using DigiYatra?

  1. Download the DigiYatra app from the Play Store (Android) or App store (iOS). 
  2. To register with the platform, use the OTP sent to your Aadhar-linked mobile number.
  3. Upload your Aadhar verified identification credentials using Digilocker or Offline Aadhar. 
  4. On being prompted, take a selfie and upload it on the platform. Make sure it is clear and has no obstructions.
  5. Next, update your travel details by uploading your boarding pass on the DigiYatra app.

Once you have completed all these steps, your registration process is complete. Now, you can skip the queue and save time by following these steps:

  1. Reach the entry gate situated at Gate no. 2, terminal 3. Scan your bar-coded boarding pass and look into the facial recognition system camera. The gate will open, and you will be allowed entry at the terminal.
  2. If you have luggage, drop it at the airline check-in desk. Otherwise, proceed towards the DigiYatra Gate located at Zone 1 PESC, near the business-class entry.
  3. Next, look into the facial recognition camera. It will prompt the E-gate to allow you access for a security check.
  4. Once you have completed the security check, proceed towards the boarding gate. With this, you will be able to enjoy a gateless boarding experience which is currently only available at boarding gates 27 and 39.

DigiYatra facilitates a paperless and seamless travel experience for air travellers. The facility seeks to make your airport experience hassle-free using facial recognition technology. So, before you fly the next time, install the DigiYatra app to enjoy a quick airport entry and pre-security check!

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