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Delhi Airport’s Business Continuity Management Meets the ISO Standards for Preparedness

Delhi Airport’s Business Continuity Management Meets the ISO Standards for Preparedness

6 October 2023

Delhi Airport is proud to announce its recent certification of the new standards ISO 22301:2019 for Business Continuity Management (BCM). Located in the heart of India, New Delhi Airport (DEL) has added another feather to its cap by achieving ISO 22301 certification, solidifying its position as a global leader in airport management and resilience.

We undergo rigorous training and work dedicatedly to maintain high airport standards and robust safety measures. DEL's efforts to provide a convenient and safe journey for flyers were recently recognised with this prestigious certificate.

This certificate is a symbolic commitment to providing a coherent and safe travel experience to the millions of passengers who pass through our airport doors each year. It demonstrates our proactive approach to risk management, crisis response and disaster recovery, which are essential to the smooth functioning of airports.

Our unwavering commitment to our traveller's well-being and operational excellence drives us to continually enhance our services and preparedness.

Here is all you need to know about Delhi Airport’s new achievement!

What is ISO 22301 certification: Meaning and Importance

ISO 22301 is the International Standard for BCM. Developed by the International Organisation for Standardisation (ISO), ISO 22301 helps organisations prevent, prepare for, respond to, and recover from unexpected and potentially devastating incidents.

ISO 22301 certification is a vital recognition for businesses and organisations that value preparedness and resilience in the face of unforeseen disruptions. It demonstrates a commitment to ensuring the organisation can navigate through disruptions without compromising its core functions and services.

These can range from natural disasters to cyberattacks, ensuring businesses remain operational even in the most challenging circumstances. ISO 22301 certification signifies that an organisation has met stringent criteria for resilience and risk management.

Delhi Airport Achieves ISO 22301 Certification, Setting New Milestone in Resilience

At Delhi Airport, we understand that a journey should not only be convenient but also safe, and we spare no effort in ensuring both. Our dedication to guaranteeing a seamless and secure experience for our passengers, even in the case of a calamity, was recognised with the ISO certification 22301: 2019.

After a rigorous audit by a competent and independent certification body, Delhi Airport’s commitment towards building resilience for the continued delivery of services has received notable recognition. The esteemed ISO 22301 certification approves DIAL as an entity that meets international best practices and standards required to continue operations during disruptions.

This certificate is proof of Delhi Airport’s preparedness in case of any turbulence to respond, recover, resume, and restore the services within a predefined time frame.

On this wonderful occasion, Mr Videh Kumar Jaipurua, CEO-DIAL said:

Final Thoughts

DEL has achieved a significant milestone in its commitment to ensuring business resilience and preparedness. This achievement underscores our proactive approach to mitigating risks and maintaining operational continuity, even in the face of unforeseen challenges.

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